Privacy Policy
This website is operated by The Silver Trinkets. Throughout the site, the terms “we”, “us” and “our” refer to The Silver Trinkets. By visiting our website or purchasing from us, you agree to the practices mentioned in this Privacy Policy.
We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store and protect your information when you use our website, place an order, contact us, or interact with our services.
User Information
To place an order or use certain features on our website, you may be asked to provide personal details such as your name, email address, phone number, billing address, shipping address and order details.
This information helps us process your order, deliver your products, share order updates, respond to your queries and improve your shopping experience.
You agree that the information shared by you is correct and complete. The Silver Trinkets will not be responsible for delivery issues caused by incorrect or incomplete customer details.
What Information We Collect
We may collect the following information from you:
Your name, phone number and email address.
Your billing and shipping address.
Your order details and purchase history.
Payment confirmation details.
Your messages, queries or support requests.
Basic website usage details such as browser type, device information, IP address and pages visited.
We collect only the information that is required to provide our services and improve your shopping experience.
How We Use Your Information
We may use your information for the following purposes:
To process and deliver your orders.
To confirm payments and share order updates.
To contact you regarding your order, delivery or support request.
To improve our website, products and services.
To prevent fraud, misuse or unauthorized activity.
To send offers, updates or promotional messages, only when permitted.
We do not sell or rent your personal information to any third party.
Payment Information
All online payments on our website are handled through secure payment gateways. We do not store your full card details, UPI PIN, banking password or any sensitive payment password on our website.
Your payment information is processed by authorized payment partners as per their own secure systems and policies.
Cookies
Our website may use cookies and similar tools to improve your browsing experience. Cookies help us understand customer preferences, website traffic and user behaviour.
You can choose to disable cookies from your browser settings. However, some website features may not work properly if cookies are disabled.
Information Sharing
We may share limited information with trusted service partners only when required to complete your order or provide our services.
This may include payment gateway partners, courier partners, website service providers, customer support tools or legal authorities when required by law.
We make sure that your information is shared only when necessary and only for valid business or legal purposes.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss or disclosure.
However, no online platform can guarantee 100% security. By using our website, you understand that sharing information online carries some level of risk.
Data Retention
We keep your personal information only for as long as required for order processing, customer support, accounting, legal, security or business purposes.
If you want to update, correct or request deletion of your personal information, you can contact us through the details mentioned below.
Third-Party Links
Our website may contain links to third-party websites, payment gateways or social media platforms. Once you leave our website, we are not responsible for the privacy practices or content of those third-party platforms.
We suggest you read their privacy policies before sharing any personal information.
Changes To This Privacy Policy
The Silver Trinkets may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of our website after updates means you agree to the revised Privacy Policy.
Contact Us
For any privacy-related questions, concerns or requests, you can contact us at:
The Silver Trinkets
Sector-49, Gurugram, Haryana - 122018
Phone: +91 8700295383
Email: thesilvertrinketsstore@gmail.com